Shop orders and emails
When you shop with us, we collect what we need to fill and support your order: your name, email, shipping and billing address, phone number if you give one, and what you bought. Card payments are handled by our payment processor; we never see or store your full card number.
Who we share it with
We share only the details needed to make and ship your items with our fulfillment partners (for example, our print-on-demand partner for apparel, bags and candles, and the small makers who supply our soaps), with shipping carriers, and with the automation service we use to send orders to those partners. We do not sell your personal information.
Emails we send
- Order emails: confirmations, shipping updates and receipts.
- One bag reminder: if you type your email at checkout and leave without ordering, we may send a single reminder about the items in your bag. Each reminder has a one-click opt-out.
- One review request: about ten days after your order is completed, we may ask how it’s going.
Cookies and on-device storage
The shop uses cookies to keep your bag and sign-in working. Your saved favorites, compare list and whether you’ve already seen a pop-up are stored only in your own browser.
Signing in with Google
If you choose to sign in with Google, Google shares your name, email address and profile picture with us. We use them only to create your account and sign you in. We don’t use them for advertising, and we don’t sell or share them with anyone else. You can remove our access at any time from your Google Account’s security settings, or ask us to delete your account through our contact page.
Your choices
You can ask us to see, correct or delete your information at any time through our contact page. Order records may be kept as long as tax and accounting rules require.